Training & apprenticeship

You as a commercial ace

Hotel Management Specialist (3 years)

Start: September & April

Training content:

• Organising and working in the reception and reservations area
• Sale of overnight stays and services
• Deployment in areas such as housekeeping and entertainment so that you can get to know the hotel
• Organising and making calculations for events
• Commercial management and control
• Development and deployment of marketing strategies
• Process control and optimisation
• Planning and implementing working and personnel processes
• Dealing with guests and designing the guest experience

You’ll become an all-round talent

Hotel Specialist (3 years)

Start: September & April

Training content:

• Dealing with guests and designing the guest experience
• Working in the reception and reservations area
• Sale of overnight stays and services
• Deployment in areas such as housekeeping and entertainment so that you can get to know the hotel
• Serving food and drinks, food & beverage management tasks
• Interface management

The world of leisure in your hands

Tourism and Leisure Specialist (3 years)

Start: September

Training content:

• Helping in housekeeping, service & entertainment to get to know the hotel
• Recording, organising and monitoring guest requests
• Reception service, preparing for arrivals and departures
• Hotel cash register, handling post, complaints management
• Consultations and room sales in the reservations department
• Preparing presentations for trade fairs and overseeing the trade fair booth
• Designing, organising and invoicing events

Creation with flavour

Chef (3 years)

Start: September & April

Training content:

• Preparing dishes
• Planning menus
• Calculation, organisation and handling food and ingredients
• Knowledge and implementation of hygiene regulations (HACCP)
• Storage and orders
• Food art: decorating food
• Deployment in all areas of the kitchen: gardemanager, saucier, entremetier, pâtissier und apprenti cuisinier & cuisiniére
• Advising guests

Specialist kitchen employee

(2 years)

Start: September & April

Training content:

• Dealing with guests and team members
• Acceptance and storage of goods
• Preparing and finishing work with food
• Using appliances and other equipment
• Basic kitchen techniques
• Fundamental work in service
• Plating up food for serving

Service is lived

Skilled employee for gastronomy (2 years)

Start: September & April

Training content

• Welcoming and taking care of guests
• Working on the buffet and at the bar
• Serving in the restaurant and dining area
• Service and invoicing
• Wine storage and advising on sales
• Storage and ordering

Management of all tourism-related services

Bachelor of Arts: Business Administration with a focus on Tourism, Hotel Industry and Gastronomy (6 semesters)

Start: October

Tourism-specific and business-related degree content:

• Management in the hotel industry and gastronomy
• Travel law
• Marketing & market research
• General business administration
• Law
• Financial accounting techniques
• Mathematics and statistics
• Economics

What you’ll learn from us

• Service in the restaurant
• Help with housekeeping & entertainment
• Recording, organising and monitoring guest requests at reception, preparing for arrivals and departures
• Hotel cash register, handling post, complaints management
• Correspondence with guests, suppliers and business partners
• Advising, developing and selling tourism services and products during the reservation process
• And much more

The hotel manager of the future

Bachelor of Arts: Hotel Management (6.5 semesters)

Start: October & April

You’ll learn skills in the following areas:

• Company and personnel management
• Business administration
• Hotel and quality management
• Marketing
• Foundations of customer and company communication
• Knowledge of gastronomy management
• Economics
• Specialist, methodical and social skills

What you’ll learn from us:

• Service in the restaurant
• Help with housekeeping & entertainment
• Recording, organising and monitoring guest requests at reception, preparing for arrivals and departures
• Hotel cash register, handling post, complaints management
• Corresponding with guests, suppliers and business partners
• Advising, developing and selling tourism services and products during the reservation

Our support programme

We must comply with special standards and guidelines in order to call ourselves a top training organisation. From 2018 to 2021, we received the “HR Excellence Award“ for our unique leadership development concept, which stands for excellent training in the hotel industry.

Our MOVE UP! Support and motivation programme for apprentices and BA students offers training, apprentice events, external apprenticeships, apprentice projects and much more! The perfect requirements for developing, learning a great deal and having a lot of fun!

What makes us so special as employers:

• Our team of trainers! Whether service, reception or animation - each area has its own trainer and thus contact person who answers questions, gives feedback and sets goals and learning tasks.
• We have a kick-off day! We are professional from day one and ensure a perfect start! On the introductory day, we inform about our hotel concept, our philosophy, but also about our quality standards.
• Trainee events! For our team spirit, there are different events and joint activities every year, such as the trainee excursion. This is planned by the trainees themselves and promotes team spirit.
• Good atmosphere & feeling good! It's like being on a big ship here, so it's important that we function as a team and a community. You have to be able to rely on each other, but also have fun together, which is guaranteed by the sensational leisure activities and benefits.
• Trainee meetings. Trainee meetings are held regularly at Feldberger Hof, where information is provided about all activities and processes in the company. At the same time, this is the perfect opportunity to present your ideas.
• Trainee projects. Our conviction: To grow, you have to be challenged. That's why our trainees are quickly given the opportunity to take on responsibility and lead exciting projects.
• Our trainee incentive. Diligent work at Feldberger Hof is rewarded! The heads of department evaluate the work and appearance of the trainees in their respective departments. Every six months, the two best rated trainees win a high-quality prize.

And what’s the benefit for me?

Apply here